How to Communicate More Clearly - Assertive Communication In-Person and Online

Find out how to communicate more clearly with those around you. Communication is at the heart of everything we do. You communicate daily with other people, online and in person, regardless of whether you are away from home.

Communication is key to how you interact with others. Your communication skills are key to your success in life. You can use a few rules to improve your communication skills.


For professional communication, we often waste too much time and energy communicating when our true motivations are not clear. Think about what you want to achieve.

This principle can be used in your personal life as well. Even idle chat can serve a purpose, such as bonding with someone or getting to know them.

How to Communicate More Clearly

Consider why others are starting a conversation. You can understand why but you need to guide the conversation to find the why. This is to help you understand and focus on the why, and to keep away from side issues and rabbit trails that distract from the main point.

In-Person Communication

Did you ever get into a fight with someone via text message? Have you ever watched a fight develop on social media due to one person reading the tone of another? You should always address a sensitive issue in person if you are dealing with it. You can also do it via video call if you are unable to meet in person.

This applies to both positive and negative emotions. You want people to feel inspired when you share great news. Negative conversations and bad news will be more easily received if the person actually does the job.

Email Facts

When they are given facts and figures verbally, people often lose their concentration. You can email this information to someone who is dealing with finance issues, statistics, and other matters. This allows them to easily access the numbers whenever they are needed.

No talking, just listen

This applies to both in-person and telephone communication. Don't spend so much time talking, and instead listen. If you're not the one who brought the conversation to an end, show respect to others when they try to express their thoughts or feelings. Do not dominate conversations by your motor-mouth.


Information overload is a reality in our society. Make your messages simple. Although you might need five sentences to convey your message, it is possible to say it in one sentence. One way is to make sure that you are clear and concise when you are speaking. This means that you should use short, simple sentences and avoid using jargon or technical terms. You should also be sure to speak slowly and clearly, and give the other person plenty of time to respond.

Assertiveness to Better Communication

To communicate effectively, you must first be assertive. Other options for communicating include passiveness and aggressiveness, which can alienate the people you are trying to communicate.

  • You'll feel more confident and self-esteem when you communicate well.
  • You will feel less resentful, inadequate or guilty about your choices and have more freedom in your daily life.
  • Most importantly, your communication skills will make a difference in the way that you interact with others at work and home.

Being assertive means being able to communicate your feelings and thoughts without anger, in a respectful and honest manner. As a thinker and valuable individual, you will be assertive and defend your rights. Others won't be confused by your views and beliefs.

Techniques to Be a Better Communicator

The ability to communicate with others is an important skill that can boost self-confidence. There are a few ways to better communicate. The first is to make sure that you are both on the same page, understanding the question or topic at hand. The second is to use clear and concise language, ensuring that the other person understands your point. And finally, it's important to be an active listener, making sure that you understand what the other person is saying before responding.

Broken Record

This is a technique that allows you to express your feelings and thoughts without angering or resentment. It is important to keep calm and clearly express your desires. Keep repeating your points until you reach a compromise.

Fogging is a technique that involves not responding in a planned manner (defensive, or placating). This is a method that gives only a minimal response to a conversation, rather than being argumentative. If you don't communicate the desired effect with someone, they will get bored of the conversation.

Handling Negative and Positive Comments

You might have difficulty responding to compliments or negative comments about yourself or your work. To express your assertiveness, thank the person. To express regret for the negative comments, apologize and ask the person what is wrong.

You'll notice a greater ability to communicate with others and a less difficult time dealing with them if you keep practicing assertiveness.

You might find your own methods that work, such as not getting into arguments with someone or being able to walk away from bullying situations calmly without becoming angry.

Improve Communication in Your Relationships

Improving communication is about creating an environment where both people feel safe and supported. Here are a few tips to help improve communication in your relationships:

  1. Be present

    Pay attention to the person you're talking to, and make sure you're giving them your full attention. Don't check your phone or watch TV while they're talking.

  2. Listen with empathy

    Another way to improve communication is to be a good listener. This means that you should not only listen to what the other person is saying, but also pay attention to their body language and facial expressions. When the other person is speaking, try to put yourself in their shoes and understand how they might be feeling. Paraphrase what they've said to show that you understand, and ask questions if you need clarification.

  3. Avoid judgment and criticism

    Nobody likes to feel like they're being judged or criticized.

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